Satisfaction Guarantee

If you're not completely satisfied with your first purchase of any product, we offer a full refund when requested within 60 days of delivery—no return required. Simply contact Customer Support, share with us why you are not satisfied and we'll take care of the rest.

We will always allow a no-hassle refund, even if the product has been partially or totally used.

Subsequent purchases of the same product are not eligible under the Satisfaction Guarantee and fall under our standard Product Return policy. Refunds will credit your account within 14 days.

Customer Product Returns

We allow returns if you simply have not used the product or will not use it. These returns follow our standard Product Return policy as outlined below:

• You must initiate your return within 30 days of receiving your order.
• Products must be unused, unopened, and in resalable condition.
• A 10% restocking fee will be deducted from the refund — this helps us keep this benefit available to all customers. Original shipping fees and taxes (if any) are not refundable.
• You are only responsible for the return shipping costs.

Return Process

• If you have products you wish to return, please contact Customer Support to request a Return Merchandise Authorization (RMA) before sending any products back. These help us track returns and give proper credit to you.
• Products must be received by MAKE Wellness within 30 days of the RMA being issued. Returns received after the allowed timeframe may be declined.
• Returns without an RMA will not be accepted.

Important Notes

• Refunds are processed within 14 days of receiving eligible customer product returns.
• Refunds must be issued back to the original form of payment.
• Returned items that are damaged, incomplete, or not in resalable condition may be rejected. If possible, we will provide a refund at a reduced amount.
• Use a trackable shipping service for returns. MAKE Wellness is not responsible for lost or damaged return shipments while in transit.
• MAKE Wellness reserves the right to reject returns that do not meet these terms, are not from MAKE Wellness customers, or that appear to abuse the return policy.

Need Help?

For help with your return or any additional questions or concerns, please contact our Customer Support team at support@makewellness.com or call +1 (888) 625-3936.

We're here to help!